Cancelling a monthly donation

Updated July 19, 2026

You can cancel a monthly donation at any time, and there are two ways to do it. Use whichever is easier for you.

From your dashboard (signed in)

  1. 1Sign in and open your dashboard.
  2. 2Go to the Recurring donations section.
  3. 3Find the gift you want to stop and choose Cancel.

Prefer not to sign in? Every email about your monthly donation, the setup confirmation and each monthly receipt, includes a "Manage or cancel" link that opens a secure page for that plan. One tap there cancels it.

Cancellation takes effect immediately. You won’t be charged again, and we’ll email you a confirmation. Donations already processed aren’t refunded by cancelling; see "Requesting a refund" if you need one.

Was this helpful?

Related articles

Still stuck?

Talk to Gigi for an instant answer, or send the team a ticket.

Submit a ticket