Donations & Giving
Payment methods, receipts, refunds, and everything about giving.
How donations reach the campaignThe path your gift takes from checkout to the organizer’s bank account.Understanding feesThe two fees on a donation, what they cover, and a worked example.What "cover the fees" means at checkoutA small add-on to your total so the campaign receives exactly what you meant to give.Accepted payment methodsCards, Apple Pay, and Google Pay, all processed securely by Stripe.Donating without an accountGive as a guest in seconds. An account is only needed for history and recurring gifts.Giving anonymouslyKeep your name off the public donor list while your gift still counts.Setting up a monthly donationChoose Monthly at checkout and your gift repeats automatically. Cancel anytime.Cancelling a monthly donationCancel from your dashboard or from the manage link in any recurring email.Donation receiptsA receipt is emailed after every donation; signed-in users can re-download anytime.My payment was declinedQuick checks that resolve most declined payments.Requesting a refundRefunds are available within 30 days and reviewed case by case.